Privacy Policy

Last Updated: April 13, 2026

At Vibrant Femme Functional Medicine, we believe you deserve to know exactly how your information is handled — clearly, honestly, and without legal jargon. This Privacy Policy explains what we collect, how we use it, and how we protect it when you visit our website or engage with our services.

By using our website or services, you agree to the terms outlined here.

1. Information We Collect

Personal Information When you interact with our website or services, you may share:

·         Name

·         Email address

·         Phone number

·         Any information you voluntarily submit through forms, scheduling tools, or direct communication

Usage Data We automatically collect basic technical data to help us keep our website running smoothly, including:

·         IP address

·         Browser type and version

·         Pages visited and time spent

·         Device type

2. How We Use Your Information

We use your information to:

·         Provide, manage, and improve our services

·         Communicate with you by email, phone, or SMS (where you've opted in)

·         Send educational content, practice updates, or offers you've subscribed to

·         Process payments securely

·         Meet our legal obligations

3. Email & Marketing Communications

If you've opted in, we may send you educational emails, practice updates, and relevant offers. You can unsubscribe at any time using the link at the bottom of any email — no questions asked.

4. SMS / Text Message Policy

If you've opted in to receive text messages from us, here's what you can expect:

·         Your SMS consent is used only for the specific purposes you agreed to — such as appointment reminders, event notifications, receipts, or updates

·         We do not share or sell your SMS consent data with any third parties for marketing purposes

·         The only exceptions are the aggregators and providers necessary to actually deliver your messages

·         You can opt out at any time by replying STOP — we'll confirm your opt-out and stop messaging you promptly

·         Message and data rates may apply

5. Cookies & Tracking Technologies

We use cookies and similar technologies to improve your experience on our website and better understand how it's being used. You can disable cookies at any time through your browser settings, though some features may not work as intended if you do.

6. How We Share Your Information

We do not sell your personal information. Period.

We may share your information only with trusted service providers who help us run our business — and only to the extent necessary for them to do their job. These include:

·         Payment processors (Stripe, PayPal, Intuit) — for processing transactions

·         Email service providers — for sending communications you've opted into

·         Website hosting services — for keeping our site up and running

·         SMS providers and aggregators — for delivering text messages you've opted into

·         Course delivery platforms — for delivering digital content you've purchased

·         Scheduling software — for booking coaching sessions you've enrolled in

·         Certification verification systems — for issuing and verifying certifications you've earned

·         HighLevel CRM — for client relationship management

All providers are required to keep your information confidential and may not use it for any other purpose.

7. Data Retention

We keep your information only as long as we need it — to provide our services, meet legal obligations, or resolve disputes. When it's no longer needed, we take steps to securely delete or anonymize it.

8. Data Security

We take the security of your information seriously and use reasonable safeguards to protect it. That said, no method of transmission over the internet is completely foolproof, and we can't guarantee absolute security. If you have concerns, please reach out to us directly.

9. Important Notice: Health Information & HIPAA

Please be aware that general communication through this website — including contact forms, email, and SMS — is not HIPAA-compliant and is not guaranteed to be secure.

We kindly ask that you avoid submitting sensitive health or medical information through these channels. If you become a client, you'll be provided with a secure, designated client portal for all health-related communication.

10. Your Privacy Rights

Depending on where you live, you may have the right to:

·         Access the personal information we hold about you

·         Request corrections to inaccurate data

·         Request deletion of your data

·         Opt out of certain uses of your information

California residents have additional rights under the CCPA/CPRA, including the right to know, access, correct, and opt out of the sale of personal data (we don't sell it, but you have that right regardless).

EU/EEA residents have rights under GDPR, including the right to access, correct, object to, and request erasure of your personal data.

To exercise any of these rights, just contact us using the information below.

11. Third-Party Links

Our website may occasionally link to external sites. We're not responsible for the privacy practices of those sites and encourage you to review their policies directly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we'll revise the "Last Updated" date at the top of this page. We encourage you to check back periodically.

13. Contact Us

Questions about this policy? We'd love to hear from you.

📧 Email: [email protected] 🌐 Website: www.vibrantfemmefm.com